Dear Samsung Kids+ Customer,

We have made the difficult decision to end the Samsung Kids+ subscription service, effective Saturday, February 20, 2021. It has been our pleasure to serve our Samsung Kids+ families over the past five years, bringing thousands of children the joy of fun and learning.

If you have purchased a Samsung Kids Tablet Edition (models SM-T113 or SM-T290), you must download the free Starter Pack by February 20th, 2021.

The Starter Pack apps on eligible devices will be free to play for the lifetime of the device!

If you would like to request a refund, please contact customer support by Email:

United States: support@samsungkids.zendesk.com
Canada: secapay12@samsung.com
Mexico: skidsmx@samsung.com